The Office of Workforce Solutions at Lord Fairfax Community College (LFCC) is offering a Customer Service Professionals Day on Friday, October 5, 2012 at the Middletown Campus in the Corron Community Development Center from 8:30 a.m. to 3 p.m. Whatever the business, customer service is key. This seminar is designed for anyone who serves internal and/or external customers.
The keynote address, "Be the Best You Can Be," will be delivered by Bobbie Walker from the Virginia Department of Tourism. Attendees can choose to participate in breakout sessions on topics that include building loyalty through customer service, making customer service a time management priority, and providing customer service that comes from the heart.
Do you know an exceptional customer service organization or professional? Prior to the event, nominations are accepted online for Customer Service Professional of the Year and Outstanding Customer Service Business of the Year. Nominations are submitted at LFCCworkforce.com and votes must be cast by October 3rd. The award will be presented during the lunch portion of the event.
Registration of $95 for the event includes continental breakfast and lunch (sponsored by Chick-Fil-A), or individuals can attend the lunch only (for the awards presentation) for $25. More information is available on the web at www.LFCCworkforce.com or by calling (540) 868-7021.